Engineering Services — Perth, WA

Systems built for high consequence environments.

Ubiq Systems designs, builds and operates bespoke technical infrastructure for government and enterprise. We specialise in life-critical services, real-time availability and security-first architecture.

System Observability — Live
Service Availability (30d) 99.98% ↑
 
Response
38ms
Incidents
0 open
Uptime
99.98%
Request Volume (12h)
[init] connecting to observability cluster…
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99.98% Availability delivered
12+ Government programmes
0 Critical security incidents
5 yr Avg. engagement length
About Ubiq Systems

Engineering built around operational reality

We are a technical services firm based in Perth, Western Australia. We work with government agencies and enterprise organisations that need bespoke systems — not adapted off-the-shelf software.

Our work sits in environments where technical failure has real consequences: emergency dispatch, public safety communications, critical infrastructure monitoring, and government data systems.

We hold a position on the Western Australian Government CUA, enabling direct engagement by eligible agencies for both technical consultancy and support services.

Life-Critical Services

Fire, emergency and public safety system design with the redundancy and reliability standards these environments demand.

Security-First Architecture

Security is embedded into the design process — not retrofitted. Threat modelling, access control and audit trails from day one.

Real-Time Availability

Systems engineered for continuous operation. Monitoring, failover and incident response designed in, not bolted on.
Service Observability

Know what your systems are doing, at all times

We design observability into every system we build. Metrics, logging, alerting and dashboards are not optional — they are how we demonstrate SLA compliance and catch issues before they become incidents.

API Response Time (p95) Nominal
p95: 42ms ▼ 18% vs last week
Error Rate (5xx) 0.02%
30-day SLO: <0.1% SLO met ✓
Deployment Frequency Planned window
8 deployments this month — zero rollbacks
Service Health Matrix All systems operational
API Gateway
Auth Service
Data Pipeline
Event Bus
Maintenance (sched.)
Primary DB
Systems Management

Operated, not just deployed

We take responsibility for the systems we build beyond go-live. That means structured monitoring, change management, capacity planning and incident response — not a help desk number and a wiki.

Our support engagements include defined SLAs, regular operational reviews and documented escalation paths. We maintain systems we understand deeply, because we built them.

Where clients have existing teams, we work alongside them — transferring knowledge, not creating dependency.
Managed System Lifecycle
Design & Architecture
Threat modelling, capacity planning, HA topology
Build & Test
CI pipeline, integration testing, security review
Deploy & Harden
Controlled release, config hardening, runbooks
Monitor & Operate
Alerting, incident mgmt, SLA reporting
Evolve & Improve
Operational reviews, capacity forecasting, roadmap
Intelligent System Design

Designed to think ahead, not react after the fact

We build systems with enough instrumentation and structure to detect degradation before it becomes failure. These aren’t dashboards for dashboards’ sake — they are operational tools.

Predictive Health Monitoring

Metric baselines and anomaly detection allow systems to surface issues before they trigger alerts. We tune thresholds on real operational data, not defaults.

Structured Observability

Logs, metrics and traces designed at the architecture stage. Every service boundary is an instrumentation point. We don’t debug production by guessing.

Automated Runbook Execution

Common remediation steps are codified and automated. Human escalation is reserved for situations that actually require human judgement.

Audit & Compliance Trails

Immutable logs, role-based access and data lineage tracking built in from the start. Required for government environments; sensible for everyone else.